JiliMVP Privacy Policy – How We Protect Your Data

Introduction

Welcome to JiliMVP. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how JiliMVP ("we," "us," or "our") collects, uses, discloses, and protects the personal data of users ("you" or "your") who access or use our online gaming and sports betting platform located at jilimvp.best.

By accessing or using any part of the JiliMVP platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services. This policy is in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the National Privacy Commission's (NPC) implementing rules and regulations.

We update this Privacy Policy from time to time. We will notify registered users of any material changes via email or in-platform notification. Continued use of JiliMVP after changes have been posted constitutes your acceptance of the revised policy.

What Information We Collect

JiliMVP collects different types of information depending on how you interact with our platform. Here's a detailed breakdown:

Personal Information You Provide Directly:

• Full legal name and date of birth (for age and identity verification)
• Email address and mobile phone number
• Government-issued ID details (for Know Your Customer / KYC compliance)
• Residential address in the Philippines
• Preferred payment method details (e.g., GCash account number, Maya wallet, BDO/BPI account)
• Account username and password (stored in encrypted form)
• Selfies or ID photos submitted during verification

Information Collected Automatically:

• IP address, browser type, and device information
• Pages visited, time spent, and actions taken on the platform
• Login timestamps and session data
• Cookie data and local storage identifiers
• Geolocation data (if you grant permission) to verify you are within an eligible jurisdiction

Transaction and Gaming Data:

• Deposit and withdrawal history
• Game history, bets placed, and wagering activity
• Bonus usage and promotional activity

We only collect information that is necessary for the legitimate purposes outlined in this Privacy Policy. We do not collect sensitive personal information beyond what is legally required for compliance purposes.

How We Use Your Information

JiliMVP uses your personal information for the following purposes:

• Account Registration and Management: To create and maintain your JiliMVP account, verify your identity, and manage your profile settings.
• Processing Transactions: To handle your deposits and withdrawals via GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, and Visa/Mastercard bank cards securely and accurately.
• KYC and Regulatory Compliance: To verify your age, identity, and residency as required under Philippine gaming regulations and anti-money laundering (AML) laws.
• Platform Improvement: To analyse usage patterns, fix technical issues, and develop new features that serve Filipino players better.
• Responsible Gaming: To monitor wagering behaviour and provide tools for self-exclusion, deposit limits, and session controls as part of our responsible gaming programme.
• Customer Support: To respond to your queries, complaints, and requests in a timely manner.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorised account access.
• Marketing and Promotions: To send you relevant offers, bonus notifications, and updates — but only if you have opted in. You can opt out at any time.
• Legal Obligations: To comply with court orders, regulatory requirements, and lawful requests from Philippine government authorities.

Legal Basis for Processing

Under the Data Privacy Act of 2012, JiliMVP processes your personal data on the following legal bases:

• Contractual Necessity: Processing is required to perform our obligations under the Terms and Conditions you agreed to when creating your account.
• Legal Compliance: We are required by Philippine law to collect certain data for AML checks, responsible gaming reporting, and tax compliance.
• Legitimate Interest: We process data for fraud prevention, platform security, and service improvement — interests that do not override your fundamental rights.
• Consent: For marketing communications and optional data uses, we rely on your explicit consent, which you may withdraw at any time.

Sharing of Your Information

JiliMVP does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Payment Processors: We share necessary financial data with payment partners (e.g., GCash, Maya, bank networks) solely to process your transactions.
• KYC and Verification Providers: We work with accredited identity verification services to validate government IDs and confirm your identity.
• Technology Partners: Service providers who help operate our platform (e.g., hosting, analytics) are bound by strict data processing agreements and are not permitted to use your data for their own purposes.
• Regulators and Law Enforcement: We may disclose your information to Philippine government agencies, courts, or law enforcement when required by law or to protect users' safety.
• Business Transfers: If JiliMVP undergoes a merger, acquisition, or restructuring, your data may be transferred to the successor entity under the same privacy protections.

In all cases, we require third parties to respect the security of your data and treat it in accordance with the Data Privacy Act.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Specifically:

• Account data is retained for the lifetime of your account, plus five (5) years after account closure, as required by AML regulations.
• Transaction records are retained for at least five (5) years from the date of the transaction.
• KYC documents are retained for five (5) years from account closure or last activity, whichever is later.
• Customer support communications are retained for three (3) years.
• Marketing consent records are retained until you withdraw consent or request deletion, plus one (1) year thereafter.

When data is no longer required, we securely delete or anonymise it in accordance with our data retention schedule and applicable Philippine regulations.

Cookies and Tracking Technologies

JiliMVP uses cookies and similar tracking technologies to improve your experience on our platform. Here's what we use and why:

• Essential Cookies: Required for basic platform functionality — logging in, maintaining your session, and keeping your cart/bet slip intact. You cannot opt out of these.
• Analytics Cookies: Help us understand how users navigate the platform so we can fix issues and improve features. Data is aggregated and anonymised.
• Preference Cookies: Remember your settings, like preferred language or display options, so you don't have to reset them every visit.
• Marketing Cookies: Used to show you relevant promotions and track the effectiveness of our campaigns. Only activated with your consent.

You can manage or disable cookies via your browser settings at any time. Note that disabling essential cookies may affect platform performance. For more information, refer to the help section of your specific browser.

Data Security

JiliMVP employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Our security framework includes:

• SSL/TLS encryption for all data transmitted between your device and our servers
• AES-256 encryption for data stored in our databases
• Two-factor authentication (2FA) available for all player accounts
• Regular security audits and penetration testing
• Strict access controls — only authorised staff can access personal data, on a need-to-know basis
• 24/7 monitoring for suspicious activity and automated fraud detection

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your JiliMVP account and to never share your login credentials with anyone.

In the event of a data breach that affects your rights and freedoms, we will notify you and the National Privacy Commission (NPC) within 72 hours of becoming aware of the incident, as required by law.

Your Rights as a Data Subject

Under the Philippine Data Privacy Act, you have the following rights regarding your personal data:

• Right to Be Informed: You have the right to know what personal data we collect and how it is used — which is what this policy is for.
• Right to Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If your information is inaccurate or incomplete, you can request that we correct it.
• Right to Erasure or Blocking: You may request deletion or blocking of your data if it is no longer necessary for the purpose it was collected, or if you withdraw consent.
• Right to Object: You can object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
• Right to Data Portability: You may request your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe your privacy rights have been violated, you may file a complaint with the National Privacy Commission (NPC) at privacy.gov.ph.

To exercise any of these rights, send an email to support@jilimvp.best with "Data Privacy Request" in the subject line. We will respond within 15 business days. We may require you to verify your identity before processing your request.

Children's Privacy

JiliMVP is strictly an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. Age verification is a mandatory step in our registration process, and we conduct regular audits to prevent underage access.

If you believe a minor has created an account or submitted personal information to our platform, please contact us immediately at support@jilimvp.best. We will take prompt action to delete the account and all associated data.

International Data Transfers

JiliMVP primarily processes and stores data within the Philippines. In cases where data is transferred to service providers located outside the Philippines (such as cloud infrastructure partners), we ensure that appropriate safeguards are in place, including data processing agreements that require the recipient to provide a level of data protection equivalent to the Philippine Data Privacy Act.

We only engage international partners that are compliant with internationally recognised data protection standards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Send registered users a notification via their registered email address
• Post an in-platform notification for active users

We encourage you to review this page regularly to stay informed about how JiliMVP is protecting your information. Your continued use of the platform after changes are posted will constitute your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to our Data Protection Officer (DPO):

• Email: support@jilimvp.best
• Subject Line: "Privacy Policy Inquiry" or "Data Privacy Request"
• Response Time: Within 3–5 business days for general inquiries; 15 business days for formal data subject requests

You also have the right to file a complaint directly with the National Privacy Commission (NPC) if you feel your data rights have not been respected. Visit privacy.gov.ph for more information.